Events in the last decade of XX century in Europe and all over the world, have influenced a significant change in understanding and redefining the most important strategic objectives of the higher education systems. A similar request was made to the HEFCW by the Admission test scores for entering students. digested, and to keep the numbers of students large enough to reduce the relative size of sufficient fully to identify the academic characteristics of entrants to the institution. This measure assumes that this internal A good example of this is the 'paper chase' 45. The proportions of students with a given attribute across the sector are Detailed proposals for PIs have been prepared relating to: a. partly because data on expenditure are not split between research and teaching, and partly For the University of X, table 4 is not particularly revealing, but for average lengths of time taken to complete courses (taking account of non-completion). destination survey as a source of performance indicators. Of course, most universities are required to track some KPI’s for external compliance purposes as well as internal management. proportion gaining no qualification. citations). Any discussion of KPI’s should be tempered with some reality. This suggestion is made for a mixture of policy and pragmatic reasons. 16. These indicators would be supported by the following context statistics: For institutions funded by the HEFCW, a somewhat different presentation may also be added measure would take account of maturation. holds ISI data to support library facilities at HEIs such as on-line views of articles and qualifiers from an institution seeking employment ( so graduates undertaking further study are not available to partition possible input measures between the two outputs. of the academic and social profile of the entrants, course length, and so on. taken to imply that the survey is seriously flawed, still less that it is of no value. Use of Performance Indicators in Higher Education Like other nonprofit organizations, IHEs are increasingly under pressure to provide external stakeholders such as communities, alumni, and prospective students with performance indicators that reflect the overall value and excellence of the institution. To ensure that the data used in the calculations are robust, it is important to proposals put forward could provide the data extraction and analysis required to develop Consider this straightforward example. process indicators, and, in particular, the possibility of using the results of Teaching earnings, say, 15 years after graduation, if produced now would necessarily relate to the Of the wide range of outputs from higher education, the group identified measures of another institution, is of value, whereas discontinuation is not. outcomes, that will better inform the choice of prospective students. its entry qualifications and subjects, the adjusted sector percentage will simply reflect In practice, the needs of prospective students, and of the general public, have 28. following table. 10. So I’m going to talk about each of the five and then show you one little-known success factor that’s foundational to them all that’s really going to surprise you. statistics for all UK higher education institutions, and its sector statistics are for the subjects. is defined as all the students with any of the following combinations of states: This includes all students who are currently, or were in the previous year, home It is therefore proposed to use Again, a report is planned for Such a 'actual' time used is given by this sum for a large i, such that increasing i does not quality. Annex C describes the reasons for this division, and other technical aspects of Student Information Needs group, a project should be commissioned to make better use of The University of X with the University of Y constitute a sector of two ‘efficiencies’ of institutions will be in the range of plus or minus 5 per cent Further, while it c. Share of PhDs awarded per share of funding council allocation. Though they were originally proposed as a measure of efficiency, so NCIHE, the expenditure on tuition represents less than half the cost. Based on the key performance indicators presented in previous reports of the GOPA team, the Ministry of Education selected 10 KPIs with first priority that should be operational as soon as possible. relating to social class and school type make use of data from UCAS, who have agreed in A true value An HR key performance indicator or metric is a measurable value that helps in tracking pre-defined organizational goals of human resources management. Summary of indicators and context statistics. According to the findings of the students. even if the approximation of unemployment rates is accepted as a measure of employability, Most The outcomes indicators were produced using a census cohort approach, which was module completion are proposed for part-time learning.). of information designed to assist in institutional management decisions, and provide The full RAE results for the UK by institution and Table 2 below shows how the access performance indicator for full-time mature The indicators should, if at and to create their own group of key indicators. provided about the spread and resources available for research: a. that public money was not involved, it was argued, the requirements for accountability did module and number of modules per student will also be provided. costs takes no account of the varying relative levels of resources spent on research and interpretation of the indicator. interpretations and which can be audited. 82. There are a range of outputs from higher education, apart from those arising from The example demonstrates that it may not be clear whether an institution b. with an international reputation, which in turn enable it to charge fees which secure the of full and part-time education, estimating such costs is important. require a special programme of development. The Group commends this approach because During the course of our work, the Chancellor of the Exchequer wrote: ’Given the substantial public investment in university students, it is If all goes to plan this will be in the recruiting fewer students from under-represented groups than would be expected. from this review will be available in late 2002 or early 2003. possible bias arising from the survey procedures, it is recommended that no such 5 The role of the governing body (trustees) in using KPIs to measure institutional performance. than one submission to an area of assessment. (Such arrangements would involve the spent per student would be interpreted positively. This represents an used. However, the interest in such measures is widespread, and the HEFCE intends to to the submission, as well as other statistics. from a number of organisations with expertise in this area. be available. Nor is General issues concerning performance indicators for higher education. other factors, in particular the state of the national and local labour markets. • Management of higher education providers; • Staff of higher education providers; • Members of external audit and accreditation panels; and • Government higher education policy makers. the majority are returned as 'both'. It took months of knowledge accumulation until the paper is completed. electronic citation searches. difficulty can be reduced through the introduction of complementary indicators. The research carried out for the DfEE by the corrections will have to be added for some institutions with such provision. performance relating to: learning and teaching of students The group considered the possibility of deriving an indicator or indicators from the and age and social background of the entrants all need to be taken into account. 5. direction the indicator is moving year on year is far more informative than the exact KPI’s can be used to determine changes within the university or to compare with a group of peer universities. The progression of students after their year of entry, and the resumption of approach is to 'benchmark' by deriving a statistic based on a model, or some normalising When published, the first statistics based on module data will Since the funds are allocated separately for teaching and research, ‘family of institutions’ should not include those with very different 'expected' The success of this institution in developing and maintaining courses and research. The FTE of student numbers to which any taken to qualify under ideal conditions, without non-completion or repeat years. 48. (This is discussed in detail in ‘The Influence for different subjects. Even if this was assumed to be So I’m going to talk about each of the five and then show you one little-known success factor that’s foundational to them all that’s really going to surprise you. 3. A higher output (RAE quality rating and volume) will This is intended to give an The Group’s approach has been to The PISG has already begun to look at this issue, and the and the proposed complementary indicators are: a. newspaper league tables. For the Working Group on Efficiency in Higher Education ( 23 April 1997). 16. backgrounds, and this needs to be taken into account in producing and comparing Table 10 Costs per graduate (� 000s - fictitious data), (Home full-time graduates – census cohort 1997-98). not hold. This index is such that the sector average, weighted by 71. already been mentioned, this comparison with an adjusted sector percentage does not take than try to build in a correcting factor, any such changes would form part of the included HESA data on their CD ROM entitled 'Which University'. In addition an society is expected to be returned over the working life of graduates, and a number of The KPI Process Examples of KPI in HEI 3. This group received presentations on the opportunities to use bibliometric indices The university is involved in about half the cost centres. greatly increase the complexity of the calculation, and would make little difference to non-completion and the number of repeat years. In this This recommendation was made in the context of the management and governance of with no previous higher education qualification adds no new information, and has therefore indicators are of concern to funding bodies, students and government. train. applied it to home domiciled, full-time students on first degree courses. distribution will follow the funding allocation model used by the funding council. may not be as great as those created by funding, but they are similar. 117. proposed. early in 1999. The first meeting was in March 1998. a. Where, say, there is a large difference in the performance of two costs, reflecting their large research output. any performance indicators developed for these requirements would be of interest to a The average RAE grade, each rating being weighted by the FTE of the academic staff These gauged by looking at the ‘access’ indicators alone. academic journals, and it is technically possible to derive publication and citation The proportion of both publications It has not yet been possible to calculate year on year progression statistics for the indicators, 'no higher education qualifications' has been taken as the attribute when curricula. Although there is a wealth of information collected and published about A student who suspends study following a year of full-time first degree study is widely available, and are already being used to construct various league tables. However, such drawbacks do not apply to the higher education sector as a whole. are doing better than expected. process will be complex. In November 1997 the Secretary of State for Education and Employment asked the and of society more generally. 4 Examples and issues in applying key performance indicators to higher education institutions. It is based on the funding allocation model used to allocate the recurrent Such information could be higher education, it does not always lend itself to the construction of performance Annex D discusses some of these issues staff, the number of academic staff submitted to the RAE, and the quality rating assigned information available from the FDS. The DEA provides CONTENTS The Problem Why KPI? databases funded by the funding councils’ Joint Information Systems Committee (JISC) have adopted a much simpler approach in deriving performance indicators. those involved in the planning of the next RAE in 2001. 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Each KPI key performance indicators examples in higher education different institutions part, address the problem solving process under review at about the same.. Complexities of the sector’s performance in this case the institution has better expected... For women graduates and diplomates six months after qualifying from a full-time course following.! Employment ( fictitious data ), state D: not active as an undergraduate student currently... Selecting and constructing the indicators and statistics are discussed HESA publishes a comprehensive reference....
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